Customer Relations
TLeasing focus on improving customerexperience in every customer touch points
We set up the standard of work, evaluate our service team performance, andlisten to the voice of our customers by collecting feedback, in order toconsistently improve our services and boost their satisfaction.
We also focus on adding more convenience to our customers’ digital lifestyleby developing a one-stop service TLeasing mobile application. With our app, our customers will be able to access any information on TLeasing side anywhereand at any time. They can pay for their monthly installment via QR code, checktheir historical installment plan and payment, explore more interesting leasingdeals, and receive our latest updates and promotional offer.
Go to TLeasing Application, log in with your mobile phone number (the one used for applying for leasing), then select the menu “สอบถามค่างวด”
TLeasing Application is a one-stop service app that allows you to view your payment history, show other payment methods, notify when you need to pay your monthly installments, and inform you of the special promotions
1. You can pay via the payment code in TLeasing Application by following these steps: Log in with your mobile phone number > Select menu “สอบถามค่างวด” > Click on “แสดง CODE เพื่อชำระเงิน” > Click on “Save” and then you can make payment with mobile banking application or other payment channels available with the payment code
2. You can pay using installment payment form by bringing the installment payment form at the footer of the letter to pay at TMBThanachart Bank counter, Krungthai Bank counter, Counter Service (7-Eleven), or Tesco Lotus
To change your mobile phone number, you can request for the change with our staff via Line @Tleasing or click here
You need to prepare the copy of your ID card (with certified true copy), write down your new mobile phone number clearly, take a photo or scan it, and send to our staff via Line chat. The staff will update your information within 3-5 working days
For more information, please contact our Contact Center : 02-832-2555, on Monday – Friday, 08:30 – 17:00 (Closed on Saturday, Sunday, and public holidays)
To change your address for delivery, you can request for the change with our staff via Line @Tleasing or click here
You need to prepare the copy of your ID card (with certified true copy), write down your new mobile phone number clearly, take a photo or scan it, and send to our staff via Line chat. The staff will update your information within the next billing cycle.
For more information, please contact our Contact Center : 02-832-2555, on Monday – Friday, 08:30 – 17:00 (Closed on Saturday, Sunday, and public holidays)
You can download TLeasing Application at Google Play Store, App Store or click here